Privacy Policy

This policy applies to information we collect about:

• Visitors to our website
• People who do business with us and register for our service
  

Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:

• For payment purposes and to provide customer support;
• To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail;
• To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and website visits to help us improve or target our website and customize your visit.

We will not provide any personally identifiable information about you to any other person other than:

• A law enforcement or regulatory agency at their request;
  
• A person or company who acquires our business;
  
• Third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
• To our affiliates, or as otherwise needed to protect or enforce our rights or the rights of others. 

Cookies & Other Information-Gathering Technologies

Our website uses cookies. A cookie is a small text file which is stored on the user’s computer, tablet or phone when they visit a website. These cookies allow us to distinguish the user from other users of our website. This helps us to provide the user with a good experience when they browse our website and also allows us to improve our website.

There are two main types of cookie:

• Session cookies – these are deleted when the user’s finish browsing a website and are not stored on their computers longer than this
  
• Persistent cookies – these are stored on the user’s computer after they have finished using a website so that the website provider can remember their preferences the next time they use it
  

Cookies can be set by the website the user has browsed, ie the website displayed in the uniform resource locator (URL) window. These are called first party cookies. Third party cookies are set by a website other than the one they are browsing.

The cookies that we use relate only to the analytics of our site and therefore no information is stored. The cookies that we use do not restrict or disable any access to our site.

To find out more about cookies, including how to see what cookies have been set and how to manage them and delete them, visit www.aboutcookies.org

Website Analytics

Google Analytics

This website uses Google Analytics to collect basic usage data. This allows us to see how our website is performing and the efficiency of our advertising campaigns.

We anonymise your IP address for Google Analytics.

We use a tool in Google Analytics called ‘Advertising Features’ this allows us to see basic information about the demographics of the users who visit our website, as well as target visitors with relevant advertisements. This feature, as well as Google Analytics in it’s entirety, can be disabled below.

Google Tag Manager

This website uses Google Tag Manager to collect basic usage data, which is subsequently relayed to Google Analytics. This tool allows us to track how our website is used by our users, including the tracking of specific actions taken across the website.

To find out more about how our partner, Google, uses your data, visit: https://policies.google.com/technologies/partner-sites

Links to Other Websites

Our website contains links to other websites. This Privacy & Cookies policy applies only to this website so when you access links to other websites you should read their own privacy policies.

Marketing

We may provide your registered email address with us, information about security issues, offers or general information which may be of interest to you. If you would rather not receive this information, please send an email with the subject line of Unsubscribe to enq@barkweb.co.uk.

If you agree to us providing you with marketing information, you can always opt out at any time.

How We Protect Your Information

We have put in place the following security procedures, technical and organisational measures to safeguard your personal information:

We do not store or process any personal information on our website.

To maintain security of the website we have a strict password allocation policy and any enquiries that come via the website are sent by email. These emails are directed to the marketing department and the user accepts that by using the enquiry facility they are consenting for their contact details to be submitted.

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the internet.

Access to Your Information, Updating & Correcting Your Information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to enq@barkweb.co.uk or send a letter to our offices; Data Protection Officer, BarkWeb Limited, 15 Hyde Gardens, Eastbourne, East Sussex, BN21 4PR

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to BarkWeb Limited changes, for example if you change your email address or name, please let us know the correct details by sending an email to enq@barkweb.co.uk or send a letter to Data Protection Officer, BarkWeb Limited, 15 Hyde Gardens, Eastbourne, East Sussex, BN21 4PR. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

Your Consent

By submitting your personal information you consent to the use of that information as set out in this policy.

Changes to This Privacy & Cookies Policy

We keep our Privacy & Cookies policy under regular review. If we change our Privacy & Cookies policy we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times. This Privacy & Cookies policy was last updated in June 2021.

Subject Access Request

If you require a copy of personal data stored by us, please complete the following form. We will respond that we have received your application within 5 working days and will supply a copy of your data within 30 days.